Frequently asked questions

Our treatments are a blend of traditional spa relaxation and advanced medical aesthetics, tailored to each client’s specific skin needs. We use only the highest quality products and equipment for optimal results.

Your consultation will involve a conversation about your skin concerns, goals, and medical history. We will create a personalized treatment plan tailored to your unique needs. It is a no-obligation consultation. You are not pressured into taking on any treatment with us. This is our open, honest, and expert way.

Please provide 48 hours notice. Services will be charged in full when cancelling within 48 hours. Thank you for your understanding.

Yes, a consultation is required before any treatment to ensure safety and optimal results.

At Skin Solution, we understand the frustration and self-consciousness that acne and acne scarring can cause. Our award-winning medical and aesthetics spa in Hamilton offers a tailored approach to help you achieve clear, confident skin.

Our experienced team, led by Raine, a certified ZO Expert with over 30 years of experience, will work with you to identify the underlying causes of your acne. We offer comprehensive consultations to create a personalized treatment plan that addresses your specific needs, whether it’s hormonal imbalances, dietary factors, or skincare concerns.

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Yes! We are well-equipped with the technology and expertise to perform hair removal in multiple areas around the body. It’s fast, effective, and our visitors experience results immediately.

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Whether it’s a birthday surprise, a thoughtful thank you, or a well-deserved self-care gift, a Skin Solution voucher shows you truly care.

Customise your voucher with a personalized message to the receiver.

The gift voucher is an open-ended voucher, and can be used for different treatments at Skin Solution.

Find out more here.

A hydrafacial is a non-invasive, deeply hydrating treatment that cleanses, exfoliates, extracts, and hydrates your skin. It is suitable for all skin types and addresses various concerns like acne, fine lines, and uneven skin tone.

We prioritize safety and hygiene at Skin Solution. Our team is highly trained and experienced in using advanced equipment and techniques. We follow strict sterilization protocols and use only medical-grade products such as ZO Skin Health.

Need more answers?

Please don’t hesitate to contact Skin Solution directly. We’re happy to answer any further questions you may have and help you achieve your skincare goals!


Tuesday 9am – 3pm
Wednesday – Saturday 9am – 5pm